What happens when one of the Cloud controlled devices is reset to factory defaults?
When a device is reset to factory defaults, it will attempt to re-register with your cloud.
This creates a warning-level "re-registration alert", which requires a member of the cloud to login and choose what to do with your device's config.
The options for this include:
- Use the device's cloud config: Choose this option if your device lost its settings and you want to use the last known configuration from the cloud.
- Use the device's running config. This option will merge your device's current config with the applicable site-level config values, just as if you'd registered it for the first time. Choose this option if you are resetting your device to factory defaults or if your device has somehow created an invalid cloud config which needs to be reset/cleared out.
Important note: All device-level overrides will be removed if you choose this option.
- Block the device: Choose this option if you don't want the device to communicate with the cloud any longer. You might choose this if you don't own the device anymore.
- Nothing right now. Just resolve the alert and handle the re-registration action later on.
You can also enable "auto re-registration" from your site's properties page to allow devices that are reset to defaults to automatically connect to the cloud and download their last known configuration.
Term Context Definition Blocked Device status You can block a device from the device's main menu if you no longer wish for it to communicate with the IgniteNet Cloud. Once blocked, a device will no longer be allowed to connect to the XMPP server, ...
What is the difference between the owner and administrator user?
Cloud owners have full write permissions to the cloud's settings (user management, cloud properties, etc), as well as to the sites within the cloud. Cloud administrators have nearly full write permissions and access to all sites and devices within ...
Can I reset my device to factory default settings from the Cloud?
No, we currently do not support this functionality. As long as the device has cloud connectivity, you can change any required settings as needed however.
How do I physically highlight one of my installed devices from the Cloud?
For supported devices, you can blink the AP's LED from the Live Actions drop down menu in the device dashboard. Supported devices include: SunSpot N300 and SunSpot AC1200 Spark AC750
Creating Your First Cloud
What is a "cloud" exactly? A cloud on the IgniteNet Cloud Controller is just like an account, and within this account, there are one or more "sites". Sites allow you to logically group your IgniteNet devices by location, as well as manage the ...
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