FAQ
How do I set up RADIUS authentication for my Wifi?
This article assumes that you have already set up your RADIUS server properly, and it addresses setting up RADIUS authentication for a Wifi SSID via the web GUI. You can set up RADIUS authentication for your Wifi by: 1. Navigate to "Wireless" 2. ...
What types of encryption do IgniteNet access points support?
IgniteNet WiFi access points support WPA-PSK, WPA-EAP, WPA2-PSK, WPA2-EAP. All modes support AES and AES+TKIP.
What are the frequency ranges for IgniteNet access points?
The frequency ranges available to you will depend on your country's local laws and regulations as well as the device model that you purchase, and may be a subset of the ranges stated here. The total frequency ranges are 2.412-2.472 GHz for 802.11 ...
Do IgniteNet access points have a ground point?
The outdoor access points have a ground point on the back-side of the case.
How does rain affect my 2.4 GHz and 5 GHz links?
Rain is usually not a major concern for 2.4 GHz and 5 GHz links. Even at a rain rate of 150mm/hour, the attenuation is less than 1 dB per Kilometer @ 5 GHz and less than 0.05 dB per Kilometer @ 2.4 GHz.
What is the maximum MTU size for IgniteNet access points?
The maximum MTU size is currently 1500 bytes. We are planning to increase this size in a future firmware release.
What are the acceptable temperature ranges for my access points?
The storage and operating temperatures vary by product and model number. Please visit https://www.ignitenet.com/wireless-backhaul/ and click on "Explore" for the device you are inquiring about. From there you can download the data sheet which will ...
How many SSIDs can I have per radio?
You can have eight (8) SSIDs per radio (2.4 or 5 GHz). You can therefore have a total of 8 SSIDs per single band access point (2.4 or 5 GHz) and 16 SSIDs per dual band access point (2.4 and 5 GHz).
Can I reset my access point to factory defaults from the shell?
Yes, here's how you can reset your access point to factory defaults: SSH into the device with your administrator username and password (default pair is "root", "admin123" respectively). Use the command "reset_to_defaults.sh -y" to reset your device.
How do I discover the IgniteNet devices in my network?
You can use our discovery tool found here: Discovery Tool Utility (Download)
How do I save a back-up configuration
1. Navigate to "System"2. Click on "Maintenance" 3. Click on the "Backup" button
How do I update my access point's firmware from the web management GUI?
The latest firmware for MetroLinq devices is periodically released on the support site for download. To upgrade your access point's firmware using a downloaded firmware file, follow the steps below: From the web GUI 1. Navigate to "System" 2. Click ...
Can I power my access point with a PoE switch?
The Spark AC1200, Spark W2M (mini) (POE version) can be powered via 802.3af and has a maximum power draw of approx. 11 watts. The Spark AC2600 requires 802.3at with a maximum power draw of approx. 20 watts.
What happens when I select an interface other than the WAN port as my Internet Source?
Setting an interface as the "Internet Source" defines it as the WAN side of the device to which other interfaces can be bridged (Bridge to Internet) or routed (Route to Internet). When you set a Radio interface to Client, it will automatically set ...
What is the difference between "Bridge to Internet" and "Route to Internet"?
Bridge to Internet (AP Bridge Mode) — Configures an interface as attached to the WAN (that is, the Internet). In the following figure, Ethernet port 0 and Ethernet port 1 are both attached to the WAN. Traffic from these interfaces is directly ...
How do I access the web management GUI from my access point's WAN port?
The WAN port by default will receive a DHCP client address if it is connected to a DHCP server. If no DHCP server is present, the AP will revert to a fallback IP address of 192.168.1.20 and a subnet mask of 255.255.255.0. To access the AP's web ...
Can I reset my access point to factory defaults from the web management GUI?
Yes, you can reset your access point to factory default settings from the Web GUI. To reset your device from the Web GUI: 1. Navigate to "System" 2. Select "Maintenance" 3. Click on the "Reset" button
Is there a reset button on my access point?
Yes, It is possible to reboot or reset the access point by inserting a pin in the pin hole labeled “Reset” on the connector panel of the access point and: pressing for 2 seconds to reboot the access point pressing for 10 seconds to reset the access ...
What is the difference between Radio 0 and Radio 1?
The web interface identifies the radio configuration pages as: Radio 0 — the 5 GHz 802.11a/n/ac radio interface Radio 1 — the 2.4 GHz 802.11b/g/n radio interface
What is the default Login for my Access Point?
The Spark, Sunspot and SkyFire access points have a default username “root” with the password “admin123”. See also: How do I access the web management GUI from my access point's WAN port?
What is the default IP address of my access point?
WAN/PoE port: The WAN port by default will receive a DHCP client address if it is connected to a network with a DHCP server. If no DHCP server is present, the AP will revert to a fallback IP address of 192.168.1.20 and a subnet mask of 255.255.255.0. ...
How do I download the Troubleshooting Logs?
Upon contacting support for assistance, you may be asked to retrieve the troubleshooting logs. These files contain the configuration, link, and log information often needed to discover the root cause of a problem. Here's how you can download them ...
What are the supported RADIUS attributes in CoovaChilli Captive Portal?
Below you can find the RADIUS Attributes used by chilli and a short description: Attribute(type) Description User-name (1) Full username as entered by the user. User-Password (2) Used for UAM as alternative to CHAP-Password and CHAP-Challenge. ...